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Your first visit

What to expect, step by step.

Most patients complete their first visit in a single session, leaving with clear guidance and a next step in their care—built around you.

01
Before you arrive
The booking portal checks your insurance, confirms clinician and location, and sends a prep reminder. Bring your Emirates ID and any prior imaging or reports.
02
Arrival & intake
Arrive 10-15 minutes early. Our front desk handles insurance on the spot. Changing rooms are available if you need to change into athletic wear.
03
Assessment
A comprehensive, holistic assessment, hands-on exam, and objective movement testing if indicated.
04
The plan
You leave with a written, milestone-based plan — how many sessions, how often, what each session targets, and what "done" looks like.
05
Follow-up
Subsequent sessions are shorter (30–45 min). Progress is re-tested regularly.. You have the team on WhatsApp for questions between visits.
06
Discharge
When outcomes are met, we discharge. You leave with a maintenance plan and know exactly when to come back.
What to bring

Keep it simple.

Emirates ID
Insurance card (or photo)
Any prior scans or reports
Athletic clothing
List of current medications
Payment method (self-pay only)
FAQ

Common first-visit questions.

Do I need a referral?

Not for self-pay. Some insurers may require one — the booking portal flags this before you confirm, based on your policy.

How long is the first visit?

Consultation length varies based on the specialty - doctor, physio, chiro - with longer initial consultations (30-60 minutes) and shorter follow-ups (30-45 minutes). Please arrive a few minutes early for intake, and session duration can be confirmed at the time of booking.

Will I get a treatment plan?

Yes—your care will include a personalized, milestone-based plan so you always know what comes next.

Can I bring someone with me?

Absolutely. Partners, parents, translators — all welcome.

What if I need imaging?

If ultrasound is indicated we do it in-clinic on the day. X-ray, DEXA, MRI referrals go to our DHCC Imaging Center, DISC Diagnostics, often same-day.

08 · Book now

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Pick a Dubai clinician, a time and a location, DHCC or JLT. Your insurance is verified instantly. Chat with us if you'd prefer a human.

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