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Patient services · Insurance

Direct-billed, every time.

DISC direct-bills with major UAE insurers. Check your eligibility in seconds through our booking portal, no forms, no follow-up calls.

Check my eligibility
ELIGIBILITY CHECK · LIVE
Available on Booking Portal
Policy
Bupa Global · Premier Silver
Physiotherapy
Covered · 100%
Sports medicine consultation
Covered · 100%
Chiropractic
Covered · 80% (10 sessions/yr)
Preventive screening
Requires pre-authorization
How insurance works at DISC

Three steps. No paperwork.

01

Enter your details

Enter your insruance details in the portal. We check eligiblity for you.

02

Get instant approval

Our system confirms coverage and pre-authorization in seconds, for 92% of policies, fully automated.

02

Clear, transparent billing

We bill your insurer directly. You only pay your co-pay (if any) on the day.

Our UAE partners.

NAS
Neuron
MetLife
MedNet
NGI
Sukoon
Almadallah
MSH International
The National Health Insurance Company (Daman) PJSC
International visitor or uninsured?
Self-pay packages with itemised invoices for reimbursement from your home insurer. Payment is settled at the clinic, never online. Our admin team prepares everything you need.
FAQ · Insurance

Insurance, answered.

Can't find your question? Our Chat agent is trained on every partner's policy rules.

What if my plan requires pre-authorization?

Our admin team submits the request on your behalf at booking. For 92% of policies this is returned within hours; complex cases may take up to 48 hours, we'll keep you posted via WhatsApp.

Can I claim reimbursement if my insurer isn't on your list?

Absolutely. We'll provide a detailed medical invoice and report for you to submit. Most international insurers (Aetna International, Cigna Global, GeoBlue, WPA) reimburse us as an out-of-network provider.

Is there a co-payment?

It depends on your plan. The eligibility check in our booking portal shows your exact co-pay and deductible before you confirm the appointment.

What if I have Thiqa, Daman Enhanced or another plan not on your list?

We do not direct-bill plans outside our nine UAE partners. We provide a detailed invoice and medical report for you to submit for reimbursement — most plans process DISC as out-of-network.

08 · Book now

Book a consultation
in under two minutes.

Pick a Dubai clinician, a time and a location, DHCC or JLT. Your insurance is verified instantly. Chat with us if you'd prefer a human.

Patient using the DISC booking flow on mobile
DISC GROUP

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