Questions, answered.

All our Dubai locations, DHCC, JLT and our imaging centre DISC Diagnostics, are open Monday to Saturday, 7am to 7pm, and Sunday, 9am to 6pm.

• DHCC: paid parking at Ibn Sina Building 27, Block B, validated at reception, with valet available
• JLT: Swiss Tower basement parking, first hour validated
• DISC Diagnostics: paid visitor parking at Ibn Sina Building 27

We recommend booking 3 to 5 days ahead to get your preferred time, especially for evening and weekend appointments.

Yes, we accept walk-ins. Booking in advance is still the best way to secure your preferred clinician and time.

If you arrive more than 15 minutes late, your session may be shortened or rescheduled.

Please cancel or reschedule at least six hours before your appointment. Later changes carry a AED 250 late cancellation fee.

Yes. Tell us your preference when you book and we'll arrange a male or female therapist for you.

Usually not. You can book a physiotherapist or chiropractor directly, and they will assess you and plan your treatment.

Please see a doctor first if you have any of these:

• Pain spreading into your arm or leg
• Numbness, tingling or weakness
• Severe pain after a fall or accident
• Fever, unexplained weight loss or a history of cancer
• Loss of bladder or bowel control

If you're unsure, start with a doctor's consultation and they will recommend the right treatment.

Yes. Our multidisciplinary team also treats neurological conditions such as post-stroke rehabilitation and nerve-related disorders, acute illnesses like flu, headaches and stomach pain, and chronic conditions like high blood pressure and diabetes. We also help with fatigue, posture problems, stress-related symptoms and general deconditioning.

Yes. Our chiropractors see patients of all ages, including babies and infants, and our physiotherapists treat children and teenagers, always with parental consent and age-appropriate methods. Our doctors see patients from age 2.

Yes. Our therapists are trained to treat you safely throughout all three trimesters. We ask for clearance from your doctor before treatment starts.

Yes, you can attend as normal unless you feel unwell or uncomfortable.

Light exercise is fine. Avoid intense training on the day of your treatment.

Gym or other flexible clothing works best, so your clinician can assess and treat you easily. Our clinics have private changing rooms and showers if you'd like to change before or after.

Yes. Mild soreness is common after soft-tissue and hands-on work and usually settles within 24 to 48 hours.

Deep tissue work, dry needling or shockwave can occasionally leave light bruising. This is also temporary.

Sessions focus on the areas linked to your condition and your clinician's plan, which keeps treatment targeted and effective.

If you have more than one concern, your therapist will prioritise them and work through each one over your treatment plan. We don't book back-to-back sessions for separate complaints.

Both treat pain and injury. Physiotherapy specialises in rehabilitation: exercise, progressive loading and movement retraining. Chiropractic specialises in manipulation and mobilisation of joints and soft tissue. Many patients benefit from both, and because our teams share one chart we plan the mix together.

Not as a standalone service. Soft-tissue and massage techniques are part of physiotherapy and chiropractic sessions when your plan calls for them.

Yes. Shockwave therapy (ESWT) is one of the treatments our physiotherapy and sports medicine teams use for stubborn tendon and fascia problems such as plantar fasciitis, Achilles and patellar tendinopathy, tennis elbow and calcific shoulder. It is prescribed after an assessment and usually combined with a loading programme. Coverage varies by policy, so we check before the first session.

Yes. Our physiotherapists treat C-section and other post-surgical scars with manual therapy, soft-tissue mobilisation and exercises that improve tissue flexibility, ease tightness and restore normal movement.

Yes. PRP injections are available after a consultation with our orthopedic surgeon, who will confirm the treatment suits your condition. The price depends on the area treated and is confirmed at that consultation.

Yes, in Dubai. A doctor's consultation is required before any NAD+ infusion.

• Most infusions take up to about two hours
• Eat and drink normally beforehand, as an empty stomach makes side effects such as mild nausea more likely
• You can drive home afterwards

NAD+ infusions are for adults aged 18 and over and are not recommended during pregnancy or breastfeeding, or for people with active cancer.

No, NAD+ infusions are self-pay. Some insurance plans do cover the doctor's consultation beforehand.

Yes. We work with an accredited laboratory for all doctor-requested blood tests. You can visit the lab for your sample, or we can arrange a blood draw at home.

Yes. We offer session packages with discounts based on the number of sessions your clinician recommends, and your therapist will suggest the best option for your plan.

You can also split larger payments into instalments with Tabby.

Yes, all our clinics are fully wheelchair accessible.

Visit our careers page for current openings and send your CV with the role and location you're interested in.